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Complaints Procedure

HTJFC – Club Complaints Procedure

In the event that any member feels that he or she has suffered discrimination in any way, or that the Club Policies, Rules or Code of Conduct have been broken, should follow the procedures below.

1.They should report the matter to the Club Secretary or another member of the Committee.

Your report should include:

i.  Details of what, when, and where the occurrence took place.

ii.  Any witness statement and names.

iii. Names of any others who have been treated in a similar way.

iv. Details of any former complaints made about the incident, date, when and to whom  made.

v. A preference for a solution to the incident.

2.  The Club’s Management Committee will sit for any hearings that are requested.

3.  The Club’s Management Committee will have the power to:

i.   Warn as to future conduct

ii.  Suspend from membership

iii.  Remove from membership any person found to have broken the Club’s Policies or Codes of Conduct

PDF copy of the above is available here Club Complaints Procedure